PRIVACY POLICY

Effective Date: December 2024

At Hemp Store Name (referred to as "we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect your personal data, both in-store and when you interact with our website or fill out any forms online. By using our services or visiting our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information from customers who make in-store purchases or submit forms on our website, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, and mailing address.

  • Payment Information: Credit/debit card details (handled securely through payment processors).

  • Newsletter Sign-up Information: When you subscribe to our newsletter, we collect your name and email address to send you updates and promotions.

  • In-Store Purchase Information: Transaction details, including product information and payment details.

  • Website Usage Information: IP addresses, browser type, operating system, pages visited, and other analytical data related to how you use our website (through cookies and tracking).

2. How We Use Your Information

We use the information we collect in the following ways:

  • Processing Purchases: To fulfill your in-store purchase transactions, process payments, and send receipts.

  • Customer Support: To respond to your inquiries, provide customer service, and address concerns.

  • Marketing: To send you promotional emails, newsletters, and offers, based on your preferences and consent. You can opt-out at any time by clicking the unsubscribe link at the bottom of any email.

  • Legal Compliance: To comply with legal obligations, such as accounting and tax reporting requirements, or responding to legal requests.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers only when necessary for the following purposes:

  • Payment Processors: We share necessary information (e.g., payment details) with third-party payment processors to complete your transactions.

  • Service Providers: We may share your information with email service providers to send you newsletters or other promotional materials.

  • Legal Compliance: If required by law, we may disclose your personal information to comply with a legal process, such as a subpoena or court order.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to protect it. However, please note that no data transmission over the internet or data storage system can be guaranteed 100% secure. We use encryption (SSL/TLS) to secure sensitive information, but we cannot ensure absolute security.

5. Your Rights and Choices

  • Access and Update Your Information: You have the right to request access to the personal information we hold about you and to update or correct it.

  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can opt-out by following the unsubscribe instructions included in each email.

  • Request Deletion: You can request that we delete your personal information by contacting us directly.

6. Cookies and Tracking

Our website may use cookies and tracking technologies to improve user experience and gather analytical data. Cookies are small files stored on your device that allow us to remember your preferences, and collect data to improve our website functionality. You can control cookies through your browser settings, but please note that disabling cookies may impact your ability to use certain features of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised date. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hemporium Avenue, LLC
8230 Camp Creek Blvd Suite 117 | Olive Branch, MS 38654
info@hemporiumavenue.com
662-371-0376